We include insurance up to the amount of your purchase at our expense to protect your investment in the purchased item(s).
We are experienced packers and go to extremes to protect the contents of each shipment. No one, however, can GUARANTEE that any object as fragile as pottery can complete its journey without the possibility of damage. For that reason, automatic insurance is included with your free shipping.
If your purchase is damaged in transit, please save all packing materials and notify us immediately at 1-800-305-0185. If we are not in, leave a voice mail, please
Thank you for your business and your confidence in us.